Platform support

Help with the platform, plans and model display

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PLANS & PRICING

Choose a plan for your workspace.

From individual exploration to team collaboration, find the right space for your 3D assets.

Service plans

Choose by asset scale and team needs. Plans belong to workspaces, with resource allowances shared by members.

Free

A simple start with 3D assets

For individuals uploading files, managing versions and previewing a small library of GLB models.

FreeStart with a personal model library

Plus

More room for professional work

For individual creators managing model versions and shared presentations.

CN¥990/ yearMonthly CN¥99 / month

Enterprise

Tailored to your organization

For larger model libraries and collaboration needs, with allowances tailored to your scale.

Custom pricingTailored to your scale and needs

Compare plan benefits

Compare asset capacity, sharing, display and team collaboration.

Free, Plus, Business and Enterprise plan benefits
Plan benefitsFreePlusBusinessEnterprise
Resource allowances
Assets————
Storage————
File size limit————
Platform connections————
Monthly outbound traffic————
Sharing & display
3D viewing & interaction————
Share link management————
Share passwords & expiry————
Share visit history————
Custom display branding————
3D presentation tools
Model structure & inspection————
Background & presentation————
Hotspots & descriptions————
Visitor tool configuration————
Material editing————
Lighting editing————
Team collaboration
Team members————
Shared team assets————
Enterprise services
Custom development————
Private deployment————

Frequently asked questions

How do I activate or upgrade a plan?

Sign in to review available plans and submit a request in your account. Confirm pricing, benefits and duration before activation.

How are platform connections counted?

Each independent connection in a workspace counts once, rather than each platform type or asset. Multiple assets can use the same connection, and the connection allowance is shared within the workspace.

What is monthly outbound traffic?

The data transferred when visitors load cloud-hosted models through websites or share links, accumulated monthly in GB. It is separate from visit counts and storage. Loading a 20 MB model in full 1,000 times transfers roughly 20 GB.

Are plan benefits shared across billing entries?

AZC and Shopify use the same workspace plans and shared allowances. Manage an existing subscription from its original entry; there is no need to purchase twice for one workspace. Shopify subscriptions are managed through Shopify, and website subscriptions through website billing.

When should I consider Enterprise?

If you need more assets, storage, platform connections or team capacity, or custom development and private deployment services, an enterprise plan can be tailored to your requirements.